Turning hiring overwhelm into clear tasks
RESEARCH | ANALYSIS | WORKSHOPS
As user’s hiring workflows grew more complex, they struggled to keep track of what actually needed to get done. This project focused on removing ambiguity by re-framing hiring work around immediate needs, not the open jobs.
Removing Confusion in a Core Scheduling System
INTERVIEWS | SYSTEMS ANALYSIS | TESTING
When availability setup became a barrier to booking, I stepped back to understand how administrators actually think about staffing and schedules. I used these insights to guide restructuring the feature.